Our Cancellation Policy.

We understand that sometimes unexpected circumstances arise that may require you to cancel or reschedule a tutoring session. To ensure the smooth operation of our tutoring services, we have implemented the following cancellation policy:

  1. Cancellation by the Student:

    • If you need to cancel a scheduled tutoring session, please notify us at least 24 hours in advance.

    • Cancellations made less than 24 hours before the scheduled session will result in a charge of $20 for a group class, or 20% for a 1 on 1 class.

  2. No-shows:

    • Failure to attend a scheduled tutoring session without prior notification will result in a charge equivalent to the full session fee.

  3. Rescheduling:

    • We understand that emergencies happen. In such cases, we will do our best to accommodate rescheduling requests based on tutor availability.

  4. Tutor Cancellations:

    • In the rare event that a tutor needs to cancel a session, we will provide you with as much advance notice as possible and offer a rescheduled session at no additional cost.

  5. Payment:

    • Cancellation fees will be invoiced and must be paid before scheduling any future tutoring sessions.

  6. Exceptions:

    • Exceptions to this policy may be made on a case-by-case basis for circumstances such as sudden illness or emergencies.

By scheduling a tutoring session with Visionary Tutoring, you acknowledge and agree to abide by this cancellation policy.

If you have any questions or need to discuss a cancellation or rescheduling, please contact us.

Visionary Tutoring